Digital ordering leads to increases in order volumes, order sizes and customization. In turn, requires extra labor for production and quality control in Panera’s kitchens. The chain’s table service also requires employees, and in Panera outlets that offer delivery, drivers have been added to the payroll.
The Bureau of Labor Statistics reports that currently, more than one out of 10, or 1.2 million, of all eating-and-drinking-place employees in the United States are African American, and that number is expected to grow. Restaurant companies are more intentional and better at recruiting minorities into their corporate ranks...
In Missouri, restaurants employ 12 percent of the state’s workforce – over 295,600 people. We are an industry where a person can begin with no experience, no formal education, and reach the middle class. When you visit a restaurant, note what you see there. Our people and our foods are a reflection of what makes this nation so great.