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Today’s Social Media: Are you tapping its full potential?
5 Jul
2016
Written by MRA

Today’s Social Media: Are you tapping its full potential? »

With social media, engagement goes far beyond wooing people to your business and wowing them once they get there. Savvy operators are using social media platforms to maintain a connection with their clientele before, during and long after their visit

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Getting ready for the new federal overtime rules
28 Jun
2016
Written by MRA

Getting ready for the new federal overtime rules »

If your business currently has salaried employees whose salaries are under the weekly or annual threshold, and you determine they work more than 40 hours per week, you will need to decide how to remedy the situation. Possible solutions include

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Create a Culture of Focus to Optimize Results
13 Jun
2016
Written by MRA

Create a Culture of Focus to Optimize Results »

Q: The team is showing inconsistent results whether it’s service, financial performance or cleanliness. At the same time, the industry is becoming increasingly competitive. I believe in my team; how can I help it achieve consistent and better results?

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11 questions about music licensing
7 Jun
2016
Written by MRA

11 questions about music licensing »

Music is one of the most important elements in establishing the mood in your restaurant, but under law, you must make sure you have the necessary licensing to comply with copyright statutes before playing it. Performing rights organizations (“PROs”), such as BMI, ASCAP and SESAC, act as intermediaries between restaurants and songwriters to protect intellectual property and make licensing more cost-effective and convenient.

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The answer to higher labor costs? Productivity.
24 May
2016
Written by MRA

The answer to higher labor costs? Productivity. »

Hourly earnings in the restaurant industry are up 3.9 percent this year, Hudson Riehle, senior vice president of the research and knowledge group with the National Restaurant Association, said at the show on Saturday. By comparison, private-sector wages are up 2.2 percent. Industry wages rose 3.3 percent last year, and 3.2 percent in 2014.

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DOL issues final overtime rules
18 May
2016
Written by MRA

DOL issues final overtime rules »

Two clear examples of the industry’s influence in the rule are highlighted in the sections dealing with the “long” duties test and the bonuses. On the “long” duties test, the rule states that the “Department understands the concerns of employers and their advocates that prohibiting managers from ‘pitching-in’ could negatively affect the workplace.

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Restaurant industry to navigate continued challenges in 2016
29 Mar
2016
Written by MRA

Restaurant industry to navigate continued challenges in 2016 »

Though the overall economy is trending in the right direction, the operating environment isn’t without challenges going into 2016. With overall tightening in some labor markets, we’re seeing recruitment and retention making a comeback as a top challenge for restaurant operators.

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What impact do women have on the industry?
22 Mar
2016
Written by MRA

What impact do women have on the industry? »

Women are playing an integral role in the growth and diversity of the restaurant industry, said Dawn Sweeney, president and CEO of the National Restaurant Association. Sweeney, who earlier this month received the Women’s Foodservice Forum’s 2016 Trailblazer Award for her support of gender diversity, indicated the impact females have had on the industry during Women’s History Month. She noted she is especially proud of the leadership roles women play in all facets of the restaurant business.

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Employee turnover rate tops 70% in 2015
22 Mar
2016
Written by MRA

Employee turnover rate tops 70% in 2015 »

The turnover rate in the hospitality sector topped 70 percent for the first time since before the Great Recession, according to data from the Bureau of Labor Statistics’ Job Openings and Labor Turnover (JOLTS) program.

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Women-owned restaurants drive growth in 48 states, DC
16 Mar
2016
Written by MRA

Women-owned restaurants drive growth in 48 states, DC »

Women-owned restaurant businesses grew at a rate more than three times faster than the overall restaurant industry in recent years, according to newly-released data from the U.S. Census Bureau.

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