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Data shows the importance of foreign-born workers
14 Feb
2017
Written by MRA

Data shows the importance of foreign-born workers »

Competition for employees is also heating up in the restaurant industry. 27 percent of restaurant operators said recruiting-and-retaining employees is the single most important challenge facing their business. This was up from just 9 percent two years earlier.

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Efficient equipment is the key to big savings
19 Dec
2016
Written by MRA

Efficient equipment is the key to big savings »

The problem is the expense involved. This year, Tarah Schroeder helped advise the city of Boulder as part of a yearlong energy reduction pilot with the restaurant industry there. She was tasked with finding solutions to reduce energy 10 to 20 percent. She says now that 8 to 16 percent is a more realistic figure

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Safeguarding Against Fraud and Theft at Your Restaurant
19 Dec
2016
Written by MRA

Safeguarding Against Fraud and Theft at Your Restaurant »

Employee theft and fraud is not uncommon today and it’s often perfected by the least likely long-term employees. Fraud is a three-legged stool of motivation, opportunity and rationalization. Motivation can vary and is often brought on by financial pressure or hidden or embarrassing conditions.

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It’s official! Americans love restaurants
23 Aug
2016
Written by MRA

It’s official! Americans love restaurants »

The poll ranks' perceptions of 24 business sectors, plus the federal government, which came in last place. With a net positive response of 59, the restaurant industry outperformed the computer industry by six percentage points.

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Restaurants hungry for tech without the headache
8 Aug
2016
Written by MRA

Restaurants hungry for tech without the headache »

"About four in five restaurant operators agree that technology can help make restaurants more productive, increase sales and provide a competitive advantage. However, half say it also makes the customer experience more complicated. This research highlights the importance that user-friendly, streamlined tech solutions play

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Ask the Expert: Create a Culture of Focus to Optimize Results
2 Aug
2016
Written by MRA

Ask the Expert: Create a Culture of Focus to Optimize Results »

"The team is showing inconsistent results whether it’s service, financial performance or cleanliness. At the same time, the industry is becoming increasingly competitive. I believe in my team; how can I help it achieve consistent and better results?"

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Building a culture to prevent harassment
19 Jul
2016
Written by MRA

Building a culture to prevent harassment »

Examine what your restaurant does to prevent and address workplace harassment. Does your culture promote respect and civility, or does it breed conditions that could lead to harassment? A new Equal Employment Opportunity Commission report finds that organizational culture has the greatest impact on preventing harassment or allowing it to flourish.

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Preventing harassment in the workplace
11 Jul
2016
Written by MRA

Preventing harassment in the workplace »

Employers need to take a stronger approach to preventing workplace harassment, according to an Equal Employment Opportunity Commission report released June 20. Workplace harassment remains a persistent problem and often goes unreported.

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Today’s Social Media: Are you tapping its full potential?
5 Jul
2016
Written by MRA

Today’s Social Media: Are you tapping its full potential? »

With social media, engagement goes far beyond wooing people to your business and wowing them once they get there. Savvy operators are using social media platforms to maintain a connection with their clientele before, during and long after their visit

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Getting ready for the new federal overtime rules
28 Jun
2016
Written by MRA

Getting ready for the new federal overtime rules »

If your business currently has salaried employees whose salaries are under the weekly or annual threshold, and you determine they work more than 40 hours per week, you will need to decide how to remedy the situation. Possible solutions include

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